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The quoted does have a point though, and I don't think it's indicative of the game mechanic's encouragement. There's a difference between competency and gear. I'll agree that there needs to be a bit more disclosure on how much gear is required to do an instance. Gear's really only another form of level. They'll tell you the level they expect, but not the gear.

But there's also the competency side of things. I've seen people who were in expected or better gear who didn't know how Bliz thought they should play their class, and didn't care. DPS who thought that pressing a single button once every 8 seconds was enough. Healers who thought that if someone other than the tank took damage, it was their own fault. Tanks who think that if it's not their single target it needs to be cc'd.

There's people out there who want the instances to be as unchallenging as leveling. They're there for story, or cause it's pretty. They could care less about making it harder. Some people are looking for Nax/Kara hard, but don't want sunwell hard. Then there's people who want classic Nax hard. Game design needs to have levels of challenge. The social fracture is already there, the problem is the game is allowing those fractures to mix.